Getting negative google reviews is every business owner's worst nightmare. While you can't expect to receive only positive feedback, dealing with negative reviews can be tricky and damaging to your reputation if not handled properly.
In this video, I show you what you should do when someone posts a negative review on your google business profile and how to mitigate damages by burying it.
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🛠️ TOOLS MENTIONED IN THIS VIDEO
○ Google Review Removal Tool
○ Negative Review Reply Templates
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🛠️ TOOLS AND SOFTWARE I USE FOR MAKING MY VIDEOS
○ Graphic design software –
○ Screen Recorder and Video Editor –
○ Youtube keyword research –
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📝 VIDEO TRANSCRIPT
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Top tip ❤
Many thanks David
Sir I need your help, I recently created a GMB and added phone number but Google rejected phone number and now the number shown like cross orange strike.
How to publish the phone number or how to make the phone number visible
Sounds like your phone number is not eligible: https://support.google.com/business/answer/3038177?hl=en-GB#zippy=%2Cwebsite-phone
I love how Luc is getting better at making these YouTube videos. LOL Love you bro
😂 I try. Thanks Albert
You are always great….
Thanks a lot dear!….
My pleasure
Nice tips. I like the idea of updating older reviews to push down the bad review. Unfortunately Google, as smart as they are, are very stupid. Even when a review is obviously not genuine they won’t remove it. It’s too bad but something we just have to live with. They make us play their game.
Absolutely. Let’s try to be smarter
Great video
Thanks!
Great tip as always 🙂
Many thanks Christian
Google really doesn’t care regardless, I’ve certainly learned to not let it bother me. Like you say it helps you out in a way especially if you’ve been flawless 5 star for years
Couldn’t agree more Jay
Google would not remove a negative review complaining about my cities parking, and never a customer.
Yeap
Bang!
🖖
👍
Great tip and SUPER easy to get done. We also found that getting additional “Likes” on the positive reviews helps to boost the positive reviews in the default sorting order. You can ask the same users who revised their 5-star reviews to like a few of the other 5-star reviews. Keep up the great work Luc! Always superior content!
Nice trick about the “likes”. Many thanks Benji
I always feel that only having good reviews isn’t good, people look for bad reviews, but good responses can nullify that.
Totally agree
🤣🤣🤣🤣 love your thumbnail! And great video! Thank you!
😉 Many thanks Eliana
Great tip thx
Thanks Ryan